Freelance User Experience Architect Workflow Map

In this article, we’ve created a starter Freelance User Experience Architect Workflow Map that you can use to start planning out your product/service delivery and we’ve outlined a few examples of experiments that you can run in your Freelance User Experience Architect role.

Ready to get started? Download the Workflow Map template or get in touch to discuss how a workflow coach could help you fast-track your business improvement.

Systems & Processes for Freelance User Experience Architect

The path towards better systems and processes in your Freelance User Experience Architect role starts with mapping out your most important business processes. Being able to see your business processes laid out visually helps you to collaborate with your team on how to improve and grow. By repeating this collaboration process, you’ll develop a culture of continuous improvement that leads to a growing business and streamlined systems and processes that increase customer & staff experience.

To help you start mapping out your processes, we’ve developed a sample flow for a Freelance User Experience Architect Workflow Map that you can use with your team to start clarifying your processes and then run Business Experiments so you can build a better business.

Workflow Map For A Freelance User Experience Architect

1. Initial consultation: Meet with the client to understand their requirements, goals, and target audience.
2. Research and analysis: Conduct user research, competitor analysis, and market research to gather insights and identify opportunities.
3. Information architecture: Develop a clear and intuitive structure for the product/service, including sitemaps and navigation.
4. Wireframing and prototyping: Create low-fidelity wireframes and interactive prototypes to visualize the user interface and gather feedback.
5. User testing: Conduct usability testing sessions with target users to validate the design and identify areas for improvement.
6. Visual design: Develop a visually appealing and consistent design language, including color schemes, typography, and imagery.
7. Interaction design: Define the behavior and functionality of interactive elements, such as buttons, forms, and animations.
8. Development handoff: Collaborate with developers to ensure the design is implemented accurately and meets the intended user experience.
9. Quality assurance: Conduct thorough testing to ensure the product/service functions as intended and meets the desired user experience.
10. Post-launch evaluation: Gather user feedback, analyze metrics, and make iterative improvements to enhance the product/service over time

Business Growth & Improvement Experiments

Experiment 1: A/B Testing of Landing Page Design
Description: Create two different versions of the landing page for your freelance user experience architect services. Test variations in layout, color scheme, and call-to-action placement. Split your website traffic equally between the two versions and measure the conversion rates and user engagement metrics.
Expected Outcome: By identifying the design elements that resonate better with your target audience, you can optimize your landing page to increase conversions and attract more clients.

Experiment 2: Implementing a Referral Program
Description: Develop a referral program that incentivizes your existing clients to refer new clients to your freelance user experience architect services. Offer rewards such as discounts on future projects or exclusive access to premium content. Promote the referral program through email campaigns, social media, and your website.
Expected Outcome: By leveraging the power of word-of-mouth marketing, you can expand your client base and generate new business opportunities, resulting in increased revenue and growth.

Experiment 3: Streamlining Client Onboarding Process
Description: Analyze your current client onboarding process and identify areas that can be streamlined and automated. Implement tools and technologies such as project management software, automated email sequences, and digital contract signing platforms to simplify the process. Monitor the time and effort saved during client onboarding.
Expected Outcome: By streamlining the client onboarding process, you can reduce administrative overhead, improve client satisfaction, and free up more time to focus on delivering exceptional user experience services.

Experiment 4: Conducting User Research Surveys
Description: Create and distribute user research surveys to your existing clients and target audience. Gather insights on their preferences, pain points, and expectations related to user experience design. Analyze the survey responses to identify common patterns and trends.
Expected Outcome: By understanding your clients’ needs and preferences better, you can tailor your user experience architect services to meet their expectations, resulting in higher client satisfaction and increased repeat business.

Experiment 5: Collaborating with Complementary Freelancers
Description: Identify freelancers in complementary fields such as graphic design, web development, or content writing. Reach out to them to explore potential collaboration opportunities. Develop a network of trusted freelancers to refer clients to and receive referrals from.
Expected Outcome: By collaborating with complementary freelancers, you can expand your service offerings, provide more comprehensive solutions to clients, and tap into new markets, leading to increased revenue and business growth

What Next?

The above map and experiments are just a basic outline that you can use to get started on your path towards business improvement. If you’d like custom experiments with the highest ROI, would like to work on multiple workflows in your business (for clients/customers, HR/staff and others) or need someone to help you implement business improvement strategies & software, get in touch to find out whether working with a workflow coach could help fast-track your progress.