General Internal Medicine Doctor Workflow Map

In this article, we’ve created a starter General Internal Medicine Doctor Workflow Map that you can use to start planning out your product/service delivery and we’ve outlined a few examples of experiments that you can run in your General Internal Medicine Doctor role.

Ready to get started? Download the Workflow Map template or get in touch to discuss how a workflow coach could help you fast-track your business improvement.

Systems & Processes for General Internal Medicine Doctor

The path towards better systems and processes in your General Internal Medicine Doctor role starts with mapping out your most important business processes. Being able to see your business processes laid out visually helps you to collaborate with your team on how to improve and grow. By repeating this collaboration process, you’ll develop a culture of continuous improvement that leads to a growing business and streamlined systems and processes that increase customer & staff experience.

To help you start mapping out your processes, we’ve developed a sample flow for a General Internal Medicine Doctor Workflow Map that you can use with your team to start clarifying your processes and then run Business Experiments so you can build a better business.

Workflow Map For A General Internal Medicine Doctor

1. Initial Consultation: The doctor meets with the patient to gather information about their medical history, symptoms, and concerns.
2. Physical Examination: The doctor performs a thorough physical examination to assess the patient’s overall health and identify any specific issues.
3. Diagnostic Testing: Based on the initial consultation and physical examination, the doctor may order diagnostic tests such as blood work, imaging studies, or biopsies to further evaluate the patient’s condition.
4. Diagnosis: After reviewing the results of the diagnostic tests, the doctor formulates a diagnosis, identifying the underlying cause of the patient’s symptoms or health issues.
5. Treatment Plan: The doctor develops a comprehensive treatment plan tailored to the patient’s specific needs, which may include medication, lifestyle modifications, or referrals to specialists.
6. Follow-up Visits: The doctor schedules regular follow-up visits to monitor the patient’s progress, adjust the treatment plan if necessary, and address any new concerns or symptoms.
7. Patient Education: Throughout the process, the doctor educates the patient about their condition, treatment options, and ways to manage their health effectively.
8. Coordination of Care: If the patient requires additional specialized care, the doctor collaborates with other healthcare professionals, such as specialists or therapists, to ensure comprehensive and coordinated treatment.
9. Referrals: In some cases, the doctor may refer the patient to a specialist for further evaluation or treatment of a specific condition.
10. Continuous Improvement: The doctor regularly reviews and evaluates their own practice, seeking opportunities for continuous improvement in patient care, staying updated with the latest medical advancements, and incorporating evidence-based practices into their workflow

Business Growth & Improvement Experiments

1. Telemedicine Implementation: Implement a telemedicine platform to offer virtual consultations and follow-ups for patients. This experiment aims to streamline the appointment process, reduce wait times, and improve patient satisfaction by providing convenient access to healthcare services. The expected outcome is increased patient engagement, improved efficiency, and potential revenue growth through expanded reach.

2. Patient Feedback Surveys: Conduct regular patient feedback surveys to gather insights on their experience with the practice. This experiment aims to identify areas for improvement, enhance patient satisfaction, and strengthen patient-provider relationships. The expected outcome is a better understanding of patient needs, improved service quality, and increased patient loyalty.

3. Appointment Scheduling Optimization: Implement an online appointment scheduling system that allows patients to book appointments directly. This experiment aims to streamline the scheduling process, reduce administrative workload, and minimize appointment no-shows. The expected outcome is improved efficiency, reduced wait times, and increased patient satisfaction.

4. Electronic Health Record (EHR) Integration: Integrate an EHR system into the practice to digitize patient records, streamline documentation, and enhance data accessibility. This experiment aims to improve information sharing, reduce paperwork, and enhance patient care coordination. The expected outcome is increased efficiency, improved accuracy, and enhanced patient safety.

5. Collaborative Care Model: Establish partnerships with other healthcare providers, such as specialists or allied health professionals, to implement a collaborative care model. This experiment aims to enhance patient outcomes, improve care coordination, and expand the range of services offered. The expected outcome is improved patient satisfaction, better health outcomes, and potential revenue growth through increased referrals.

6. Process Automation: Identify repetitive administrative tasks and explore automation solutions, such as appointment reminders, prescription refills, or test result notifications. This experiment aims to reduce administrative burden, improve efficiency, and enhance patient communication. The expected outcome is increased productivity, reduced errors, and improved patient experience.

7. Patient Education Programs: Develop and implement patient education programs, such as workshops or online resources, to empower patients with knowledge about their conditions and promote self-management. This experiment aims to improve patient engagement, enhance treatment adherence, and reduce healthcare costs. The expected outcome is increased patient satisfaction, improved health outcomes, and potential revenue growth through increased patient loyalty.

8. Quality Improvement Initiatives: Implement quality improvement initiatives, such as regular chart audits or clinical guidelines adherence assessments, to identify areas for improvement and enhance patient care. This experiment aims to improve clinical outcomes, enhance patient safety, and ensure evidence-based practice. The expected outcome is improved quality of care, increased patient satisfaction, and potential cost savings through reduced medical errors.

9. Staff Training and Development: Invest in ongoing training and development programs for staff members to enhance their skills, knowledge, and job satisfaction. This experiment aims to improve staff performance, reduce turnover, and enhance patient experience through better teamwork and communication. The expected outcome is increased staff morale, improved efficiency, and enhanced patient satisfaction.

10. Community Outreach Programs: Develop and participate in community outreach programs, such as health fairs or educational seminars, to raise awareness about preventive care and promote the practice’s services. This experiment aims to increase brand visibility, attract new patients, and strengthen community relationships. The expected outcome is increased patient volume, improved community reputation, and potential revenue growth

What Next?

The above map and experiments are just a basic outline that you can use to get started on your path towards business improvement. If you’d like custom experiments with the highest ROI, would like to work on multiple workflows in your business (for clients/customers, HR/staff and others) or need someone to help you implement business improvement strategies & software, get in touch to find out whether working with a workflow coach could help fast-track your progress.