Manager Of Allied Health Services Workflow Map

In this article, we’ve created a starter Manager Of Allied Health Services Workflow Map that you can use to start planning out your product/service delivery and we’ve outlined a few examples of experiments that you can run in your Manager Of Allied Health Services role.

Ready to get started? Download the Workflow Map template or get in touch to discuss how a workflow coach could help you fast-track your business improvement.

Systems & Processes for Manager Of Allied Health Services

The path towards better systems and processes in your Manager Of Allied Health Services role starts with mapping out your most important business processes. Being able to see your business processes laid out visually helps you to collaborate with your team on how to improve and grow. By repeating this collaboration process, you’ll develop a culture of continuous improvement that leads to a growing business and streamlined systems and processes that increase customer & staff experience.

To help you start mapping out your processes, we’ve developed a sample flow for a Manager Of Allied Health Services Workflow Map that you can use with your team to start clarifying your processes and then run Business Experiments so you can build a better business.

Workflow Map For A Manager Of Allied Health Services

1. Initial client inquiry and assessment: This stage involves receiving inquiries from potential clients and conducting initial assessments to determine their needs and eligibility for services.

2. Service planning and goal setting: Once a client is accepted, this stage involves developing a comprehensive service plan that outlines the goals, objectives, and interventions required to meet the client’s needs.

3. Service coordination and scheduling: This stage involves coordinating various resources, such as healthcare professionals, equipment, and facilities, to ensure the smooth delivery of services according to the agreed-upon plan.

4. Service delivery: This stage involves providing the necessary healthcare services to the client, which may include therapy sessions, medical treatments, diagnostic tests, or other interventions.

5. Monitoring and evaluation: Throughout the service delivery, this stage involves regularly monitoring the client’s progress, evaluating the effectiveness of interventions, and making necessary adjustments to the service plan.

6. Documentation and reporting: This stage involves maintaining accurate and up-to-date records of all client interactions, progress, and outcomes. It also includes generating reports for internal use or external stakeholders, such as funding agencies or regulatory bodies.

7. Collaboration and communication: Throughout the service delivery process, this stage involves collaborating with other healthcare professionals, interdisciplinary teams, and external stakeholders to ensure coordinated and integrated care for the client.

8. Client education and support: This stage involves providing education and support to clients and their families, empowering them to actively participate in their own care and make informed decisions.

9. Discharge planning and transition: As the client’s goals are achieved or their needs change, this stage involves planning for their discharge from services and facilitating a smooth transition to other healthcare providers or community resources, if necessary.

10. Continuous improvement and quality assurance: This stage involves regularly reviewing and analyzing service delivery processes, outcomes, and client feedback to identify areas for improvement and implement quality assurance measures to enhance the overall service/product delivery

Business Growth & Improvement Experiments

1. Name: Implement a Telehealth Program
Description: Introduce a telehealth program to provide remote healthcare services to patients. This experiment involves setting up the necessary infrastructure, training staff, and promoting the service to patients.
Expected Outcome: Increased accessibility for patients, reduced wait times, and improved patient satisfaction. It can also lead to cost savings by reducing the need for physical space and resources.

2. Name: Conduct a Patient Satisfaction Survey
Description: Develop and administer a comprehensive patient satisfaction survey to gather feedback on various aspects of the healthcare services provided. This experiment involves designing the survey, distributing it to patients, and analyzing the results.
Expected Outcome: Identify areas of improvement, address patient concerns, and enhance overall patient experience. This can lead to increased patient loyalty, positive word-of-mouth referrals, and improved reputation.

3. Name: Implement Electronic Health Records (EHR) System
Description: Transition from paper-based records to an electronic health records system. This experiment involves selecting a suitable EHR system, training staff on its usage, and migrating existing patient records.
Expected Outcome: Streamlined record-keeping processes, improved accuracy, and accessibility of patient information. This can lead to enhanced coordination among healthcare providers, reduced administrative burden, and improved patient safety.

4. Name: Develop a Referral Program
Description: Create a referral program to incentivize existing patients and external healthcare providers to refer new patients to the allied health services. This experiment involves designing referral incentives, promoting the program, and tracking referrals.
Expected Outcome: Increased patient acquisition, expanded network of referring providers, and improved business growth. This can lead to a steady influx of new patients and increased revenue.

5. Name: Implement Lean Six Sigma Principles
Description: Apply Lean Six Sigma principles to identify and eliminate waste, streamline processes, and improve efficiency within the allied health services. This experiment involves training staff on Lean Six Sigma methodologies, conducting process audits, and implementing improvement initiatives.
Expected Outcome: Reduced costs, improved productivity, and enhanced quality of services. This can lead to increased profitability, improved patient outcomes, and a competitive advantage in the healthcare industry.

6. Name: Establish Key Performance Indicators (KPIs)
Description: Define and track key performance indicators to monitor the performance of the allied health services. This experiment involves identifying relevant metrics, setting targets, and implementing a system to collect and analyze data.
Expected Outcome: Improved performance measurement, better decision-making, and increased accountability. This can lead to a more efficient allocation of resources, improved service delivery, and overall business growth

What Next?

The above map and experiments are just a basic outline that you can use to get started on your path towards business improvement. If you’d like custom experiments with the highest ROI, would like to work on multiple workflows in your business (for clients/customers, HR/staff and others) or need someone to help you implement business improvement strategies & software, get in touch to find out whether working with a workflow coach could help fast-track your progress.