Parliamentary Librarian Workflow Map

In this article, we’ve created a starter Parliamentary Librarian Workflow Map that you can use to start planning out your product/service delivery and we’ve outlined a few examples of experiments that you can run in your Parliamentary Librarian role.

Ready to get started? Download the Workflow Map template or get in touch to discuss how a workflow coach could help you fast-track your business improvement.

Systems & Processes for Parliamentary Librarian

The path towards better systems and processes in your Parliamentary Librarian role starts with mapping out your most important business processes. Being able to see your business processes laid out visually helps you to collaborate with your team on how to improve and grow. By repeating this collaboration process, you’ll develop a culture of continuous improvement that leads to a growing business and streamlined systems and processes that increase customer & staff experience.

To help you start mapping out your processes, we’ve developed a sample flow for a Parliamentary Librarian Workflow Map that you can use with your team to start clarifying your processes and then run Business Experiments so you can build a better business.

Workflow Map For A Parliamentary Librarian

1. Initial inquiry and request: The first stage involves receiving inquiries and requests from parliamentary members or staff for specific information or resources.

2. Research and information gathering: Once the inquiry or request is received, the parliamentary librarian conducts thorough research and gathers relevant information from various sources, including databases, books, journals, and online resources.

3. Analysis and evaluation: In this stage, the librarian analyzes and evaluates the gathered information to ensure its accuracy, relevance, and reliability. They may also consult with subject matter experts or other librarians to validate the findings.

4. Compilation and organization: After analyzing the information, the librarian compiles and organizes it in a structured manner, making it easily accessible and understandable for the parliamentary members or staff.

5. Documentation and cataloging: The librarian documents and catalogs the information using appropriate library systems or software, ensuring that it is properly indexed and searchable for future reference.

6. Delivery and dissemination: At this stage, the librarian delivers the requested information to the parliamentary members or staff through various means, such as email, online portals, or physical copies, depending on their preferences.

7. Follow-up and feedback: The librarian follows up with the recipients to ensure that the delivered information meets their requirements and expectations. They may also seek feedback to improve their services and address any additional needs.

8. Continuous improvement: This stage involves reviewing the entire service/product delivery process to identify areas for improvement. The librarian may seek feedback from clients, analyze data on service usage, and implement changes to enhance efficiency and effectiveness.

9. Training and support: The librarian provides training and support to parliamentary members or staff on utilizing library resources effectively, conducting research, and accessing information independently.

10. Evaluation and assessment: The final stage involves evaluating the overall effectiveness of the service/product delivery process. The librarian assesses the impact of their services on the parliamentary members’ work, identifies any gaps or challenges, and implements strategies for continuous enhancement

Business Growth & Improvement Experiments

1. Name: Digital Catalog Experiment
Description: Implement a digital catalog system to streamline the process of searching and accessing library resources. This experiment involves digitizing the library’s collection and creating an online platform for users to easily search and request materials. Additionally, it includes providing digital access to e-books and other digital resources.
Expected Outcome: Increased efficiency in locating and accessing library resources, improved user experience, and reduced physical space requirements for storing books.

2. Name: User Feedback Survey
Description: Conduct a user feedback survey to gather insights on the library’s services, resources, and overall experience. This experiment involves designing and distributing a survey to library users, asking them to provide feedback on various aspects such as collection diversity, staff assistance, and facility amenities.
Expected Outcome: A better understanding of user needs and preferences, identification of areas for improvement, and the ability to tailor library services to better meet user expectations.

3. Name: Collaboration with Academic Institutions
Description: Establish partnerships with local academic institutions to enhance research support services. This experiment involves collaborating with universities and colleges to provide specialized research assistance, access to academic databases, and hosting joint workshops or seminars.
Expected Outcome: Increased usage of library resources by students and researchers, improved reputation as a research support hub, and potential for increased funding opportunities through collaborative projects.

4. Name: Automation of Administrative Tasks
Description: Explore automation tools and software to streamline administrative tasks such as cataloging, inventory management, and circulation processes. This experiment involves researching and implementing automation solutions that can reduce manual efforts and improve accuracy in managing library operations.
Expected Outcome: Reduced time spent on administrative tasks, improved accuracy in record-keeping, and increased staff productivity, allowing them to focus on more value-added activities.

5. Name: Community Outreach Program
Description: Develop and implement a community outreach program to engage with the local community and promote library services. This experiment involves organizing events, workshops, and activities that cater to different age groups and interests, such as book clubs, storytelling sessions, or technology training.
Expected Outcome: Increased community awareness and usage of library services, improved community relationships, and potential for attracting new library members.

6. Name: Data Analytics Implementation
Description: Implement data analytics tools to gain insights into library usage patterns, resource popularity, and user behavior. This experiment involves collecting and analyzing data on borrowing trends, resource utilization, and user demographics to inform decision-making and resource allocation.
Expected Outcome: Improved understanding of user preferences, optimized collection development, and targeted marketing strategies to enhance user engagement and satisfaction.

7. Name: Staff Training and Development
Description: Invest in staff training and development programs to enhance skills and knowledge in areas such as information technology, customer service, and research support. This experiment involves providing opportunities for staff to attend workshops, conferences, or online courses to upgrade their skills and stay updated with industry trends.
Expected Outcome: Improved staff expertise, enhanced customer service, and increased staff satisfaction and retention.

8. Name: Library Space Redesign
Description: Redesign the library space to create a more inviting and flexible environment for users. This experiment involves reconfiguring furniture, creating collaborative workspaces, incorporating technology hubs, and improving signage and wayfinding.
Expected Outcome: Increased user satisfaction, improved utilization of library space, and potential for attracting new users through a modern and welcoming environment

What Next?

The above map and experiments are just a basic outline that you can use to get started on your path towards business improvement. If you’d like custom experiments with the highest ROI, would like to work on multiple workflows in your business (for clients/customers, HR/staff and others) or need someone to help you implement business improvement strategies & software, get in touch to find out whether working with a workflow coach could help fast-track your progress.