Prescription Eyeglass Maker Workflow Map

In this article, we’ve created a starter Prescription Eyeglass Maker Workflow Map that you can use to start planning out your product/service delivery and we’ve outlined a few examples of experiments that you can run in your Prescription Eyeglass Maker role.

Ready to get started? Download the Workflow Map template or get in touch to discuss how a workflow coach could help you fast-track your business improvement.

Systems & Processes for Prescription Eyeglass Maker

The path towards better systems and processes in your Prescription Eyeglass Maker role starts with mapping out your most important business processes. Being able to see your business processes laid out visually helps you to collaborate with your team on how to improve and grow. By repeating this collaboration process, you’ll develop a culture of continuous improvement that leads to a growing business and streamlined systems and processes that increase customer & staff experience.

To help you start mapping out your processes, we’ve developed a sample flow for a Prescription Eyeglass Maker Workflow Map that you can use with your team to start clarifying your processes and then run Business Experiments so you can build a better business.

Workflow Map For A Prescription Eyeglass Maker

1. Initial consultation: The eyeglass maker meets with the client to understand their vision needs, prescription requirements, and any specific preferences or concerns.

2. Frame selection: The client is guided through a range of frame options, considering factors such as style, comfort, durability, and budget.

3. Prescription verification: The eyeglass maker ensures that the client’s prescription is accurate and up to date, either by conducting an eye examination or verifying the prescription provided by an optometrist.

4. Lens customization: Based on the client’s prescription and specific requirements, the eyeglass maker selects the appropriate lenses, considering factors such as lens material, thickness, coatings (e.g., anti-glare, UV protection), and any additional features (e.g., progressive lenses).

5. Frame fitting: The eyeglass maker ensures that the chosen frame fits the client’s face properly, making necessary adjustments to the nose pads, temple arms, and overall frame alignment.

6. Lens cutting and edging: Using precision machinery, the eyeglass maker cuts the lenses to the exact size and shape required for the chosen frame, ensuring a precise fit.

7. Lens mounting: The eyeglass maker carefully inserts the lenses into the frame, securing them in place while ensuring proper alignment and symmetry.

8. Quality control: The completed eyeglasses undergo a thorough inspection to ensure that the lenses are correctly mounted, the frame is free from defects, and the overall product meets the desired standards of quality.

9. Final adjustments: The eyeglass maker performs any final adjustments to the frame, ensuring optimal comfort, fit, and alignment for the client.

10. Delivery and follow-up: The finished eyeglasses are delivered to the client, who is provided with instructions on proper care and maintenance. The eyeglass maker may also schedule a follow-up appointment to address any concerns or make further adjustments if needed

Business Growth & Improvement Experiments

Experiment 1: Online Prescription Ordering
Description: Implement an online platform where customers can order prescription eyeglasses by inputting their prescription details. This will streamline the ordering process and reduce the need for customers to visit the physical store.
Expected Outcome: Increased convenience for customers, reduced waiting time, and improved customer satisfaction.

Experiment 2: Lean Manufacturing Implementation
Description: Adopt lean manufacturing principles to eliminate waste, optimize production processes, and improve overall efficiency. This can involve implementing just-in-time inventory management, reducing setup times, and implementing visual management techniques.
Expected Outcome: Increased productivity, reduced costs, improved quality control, and faster order fulfillment.

Experiment 3: Customer Feedback Surveys
Description: Conduct regular customer feedback surveys to gather insights on customer satisfaction, preferences, and areas for improvement. This can be done through online surveys or in-store feedback forms.
Expected Outcome: Better understanding of customer needs, identification of areas for improvement, and enhanced customer loyalty.

Experiment 4: Supplier Evaluation and Negotiation
Description: Evaluate current suppliers and explore alternative options to ensure the best quality materials are sourced at competitive prices. Negotiate contracts and terms with suppliers to optimize costs and improve the reliability of the supply chain.
Expected Outcome: Improved product quality, reduced material costs, and increased supplier reliability.

Experiment 5: Employee Training and Cross-Training
Description: Invest in training programs to enhance the skills and knowledge of employees. Implement cross-training initiatives to ensure employees can perform multiple tasks, reducing dependency on specific individuals and improving overall flexibility.
Expected Outcome: Increased employee productivity, improved job satisfaction, and reduced downtime due to employee absences.

Experiment 6: Enhanced Marketing and Advertising Strategies
Description: Develop and implement targeted marketing campaigns to reach a wider audience. Utilize social media platforms, online advertising, and collaborations with influencers to increase brand visibility and attract new customers.
Expected Outcome: Increased brand awareness, higher customer acquisition rates, and improved sales.

Experiment 7: Streamlined Order Tracking and Communication
Description: Implement a system that allows customers to track the progress of their orders and receive real-time updates. Improve communication channels with customers to provide timely information regarding order status, delays, or any other relevant updates.
Expected Outcome: Improved customer satisfaction, reduced customer inquiries, and enhanced transparency in the order fulfillment process.

Experiment 8: Product Diversification
Description: Expand the product range to include additional eyewear options such as sunglasses, sports glasses, or specialized eyewear for specific industries. Conduct market research to identify potential demand and develop new product offerings accordingly.
Expected Outcome: Increased revenue streams, expanded customer base, and improved competitiveness in the market

What Next?

The above map and experiments are just a basic outline that you can use to get started on your path towards business improvement. If you’d like custom experiments with the highest ROI, would like to work on multiple workflows in your business (for clients/customers, HR/staff and others) or need someone to help you implement business improvement strategies & software, get in touch to find out whether working with a workflow coach could help fast-track your progress.