Tribal Council Member Workflow Map

In this article, we’ve created a starter Tribal Council Member Workflow Map that you can use to start planning out your product/service delivery and we’ve outlined a few examples of experiments that you can run in your Tribal Council Member role.

Ready to get started? Download the Workflow Map template or get in touch to discuss how a workflow coach could help you fast-track your business improvement.

Systems & Processes for Tribal Council Member

The path towards better systems and processes in your Tribal Council Member role starts with mapping out your most important business processes. Being able to see your business processes laid out visually helps you to collaborate with your team on how to improve and grow. By repeating this collaboration process, you’ll develop a culture of continuous improvement that leads to a growing business and streamlined systems and processes that increase customer & staff experience.

To help you start mapping out your processes, we’ve developed a sample flow for a Tribal Council Member Workflow Map that you can use with your team to start clarifying your processes and then run Business Experiments so you can build a better business.

Workflow Map For A Tribal Council Member

1. Identify community needs and priorities: As a Tribal Council Member, the first stage of service/product delivery involves identifying the needs and priorities of the community you represent. This can be done through surveys, community meetings, or consultations with various stakeholders.

2. Develop policies and programs: Once the community needs and priorities are identified, the next stage is to develop policies and programs that address those needs. This may involve drafting legislation, creating initiatives, or implementing projects that align with the community’s goals.

3. Allocate resources: After developing policies and programs, the Tribal Council Member must allocate resources to support their implementation. This includes budgeting funds, securing grants, or mobilizing other resources necessary to deliver the services or products to the community.

4. Engage stakeholders: Engaging stakeholders is a crucial stage in service/product delivery. This involves consulting with community members, tribal leaders, government agencies, and other relevant parties to ensure their input and involvement in the decision-making process.

5. Implement services/programs: Once the policies and programs are developed, the Tribal Council Member oversees the implementation of these services or programs. This may involve coordinating with various departments, hiring staff, or partnering with external organizations to deliver the desired outcomes.

6. Monitor progress and outcomes: Continuous improvement requires monitoring the progress and outcomes of the services or programs being delivered. This stage involves collecting data, analyzing performance metrics, and evaluating the effectiveness of the initiatives to ensure they align with the community’s needs and expectations.

7. Gather feedback: To further enhance service/product delivery, it is essential to gather feedback from the community and stakeholders. This can be done through surveys, public meetings, or other feedback mechanisms to understand their satisfaction levels, identify areas for improvement, and address any concerns or issues.

8. Adapt and refine: Based on the feedback received, the Tribal Council Member must adapt and refine the services or programs to better meet the community’s needs. This stage involves making necessary adjustments, revising policies, or implementing new strategies to enhance the overall delivery process.

9. Communicate progress: Transparent communication is vital in service/product delivery. The Tribal Council Member should regularly communicate the progress, achievements, and challenges faced during the delivery process to the community and stakeholders. This helps build trust, maintain accountability, and ensure everyone is informed about the ongoing efforts.

10. Evaluate and plan for the future: The final stage involves evaluating the overall impact of the services or programs delivered and planning for the future. This includes assessing the outcomes, identifying areas for further improvement, and developing strategies to address emerging needs or challenges in the community

Business Growth & Improvement Experiments

1. Name: Implementing a Digital Communication Platform
Description: Introduce a digital communication platform to streamline communication and collaboration among tribal council members, departments, and constituents. This platform could include features such as instant messaging, document sharing, and task management.
Expected Outcome: Improved communication and collaboration, leading to increased efficiency in decision-making processes, reduced miscommunication, and enhanced transparency within the tribal council.

2. Name: Conducting a Constituent Satisfaction Survey
Description: Develop and distribute a survey to gather feedback from constituents regarding their satisfaction with the tribal council’s services, programs, and initiatives. The survey can cover various aspects, including responsiveness, accessibility, and effectiveness of the council’s actions.
Expected Outcome: Gain valuable insights into constituents’ needs and preferences, enabling the tribal council to identify areas for improvement, prioritize initiatives, and enhance overall satisfaction among the community.

3. Name: Establishing a Tribal Business Incubator
Description: Create a business incubator program to support and nurture local entrepreneurs within the tribal community. This program can provide resources, mentorship, and networking opportunities to help aspiring business owners launch and grow their ventures.
Expected Outcome: Encourage economic development within the tribal community, foster entrepreneurship, and create job opportunities. The incubator can also contribute to the diversification of the local economy and strengthen the tribal council’s relationship with local businesses.

4. Name: Implementing Performance Metrics and Key Performance Indicators (KPIs)
Description: Develop and implement a set of performance metrics and KPIs to measure the effectiveness and efficiency of the tribal council’s operations. These metrics can include indicators such as response time to constituent inquiries, meeting attendance rates, and successful implementation of council initiatives.
Expected Outcome: Enable the tribal council to track its performance, identify areas of improvement, and make data-driven decisions. This approach can lead to increased accountability, better resource allocation, and enhanced overall performance of the council.

5. Name: Hosting Community Engagement Events
Description: Organize regular community engagement events, such as town hall meetings, workshops, or cultural celebrations, to foster dialogue, gather feedback, and strengthen relationships between the tribal council and constituents.
Expected Outcome: Enhance transparency, trust, and engagement within the tribal community. These events can provide an opportunity for constituents to voice their concerns, share ideas, and actively participate in the decision-making processes, ultimately leading to a more inclusive and representative tribal council.

6. Name: Implementing a Tribal Council Website
Description: Develop and launch a user-friendly website for the tribal council, providing information about council members, initiatives, programs, and services. The website can also include features such as online forms for constituent inquiries, event calendars, and news updates.
Expected Outcome: Improve accessibility to information, enhance communication with constituents, and increase transparency. The website can serve as a centralized hub for constituents to access relevant resources, stay informed, and engage with the tribal council.

7. Name: Establishing Partnerships with Local Businesses and Organizations
Description: Forge strategic partnerships with local businesses, organizations, and educational institutions to leverage resources, expertise, and funding opportunities. These partnerships can involve collaborations on community development projects, joint initiatives, or sponsorship agreements.
Expected Outcome: Enhance the tribal council’s capacity to address community needs, leverage external resources, and promote economic growth. Partnerships can lead to shared knowledge, increased funding opportunities, and a broader network of support for the tribal council’s initiatives

What Next?

The above map and experiments are just a basic outline that you can use to get started on your path towards business improvement. If you’d like custom experiments with the highest ROI, would like to work on multiple workflows in your business (for clients/customers, HR/staff and others) or need someone to help you implement business improvement strategies & software, get in touch to find out whether working with a workflow coach could help fast-track your progress.