Union Organiser Workflow Map

In this article, we’ve created a starter Union Organiser Workflow Map that you can use to start planning out your product/service delivery and we’ve outlined a few examples of experiments that you can run in your Union Organiser role.

Ready to get started? Download the Workflow Map template or get in touch to discuss how a workflow coach could help you fast-track your business improvement.

Systems & Processes for Union Organiser

The path towards better systems and processes in your Union Organiser role starts with mapping out your most important business processes. Being able to see your business processes laid out visually helps you to collaborate with your team on how to improve and grow. By repeating this collaboration process, you’ll develop a culture of continuous improvement that leads to a growing business and streamlined systems and processes that increase customer & staff experience.

To help you start mapping out your processes, we’ve developed a sample flow for a Union Organiser Workflow Map that you can use with your team to start clarifying your processes and then run Business Experiments so you can build a better business.

Workflow Map For A Union Organiser

1. Initial contact and assessment: The union organizer reaches out to potential members, assesses their needs and interests, and explains the benefits of joining the union.

2. Membership enrollment: Once a worker decides to join the union, the organizer assists them in completing the necessary paperwork and guides them through the membership enrollment process.

3. Education and training: The organizer provides new members with information about their rights, responsibilities, and the benefits of union membership. They may also conduct training sessions to enhance members’ understanding of labor laws and collective bargaining.

4. Workplace organizing: The organizer collaborates with members to identify workplace issues, gather support, and build a strong organizing committee. This stage involves engaging workers, conducting surveys, and holding meetings to discuss concerns and potential solutions.

5. Collective bargaining preparation: The organizer assists the organizing committee in preparing for collective bargaining negotiations. This includes conducting research, analyzing industry standards, and developing bargaining proposals based on members’ priorities.

6. Collective bargaining negotiations: The organizer represents the union during negotiations with the employer. They advocate for members’ interests, present bargaining proposals, and work towards reaching a mutually beneficial agreement on wages, benefits, working conditions, and other employment terms.

7. Contract ratification: Once a tentative agreement is reached, the organizer facilitates the ratification process, ensuring members have a clear understanding of the proposed contract and organizing the voting process.

8. Contract implementation: After the contract is ratified, the organizer supports members in understanding and implementing the new terms. They may provide training on contract provisions, address any questions or concerns, and monitor compliance with the agreement.

9. Grievance handling: The organizer assists members in filing grievances when there are violations of the contract or unfair treatment by the employer. They guide members through the grievance process, represent them in meetings with management, and work towards resolving disputes.

10. Member engagement and continuous improvement: The organizer maintains regular communication with members, encourages their active participation in union activities, and seeks feedback on the effectiveness of the union’s services. They identify areas for improvement, develop strategies for member engagement, and continuously work towards enhancing the union’s support for its members

Business Growth & Improvement Experiments

1. Name: Targeted Outreach Campaign
Description: Develop a targeted outreach campaign to reach out to potential union members within specific industries or companies. This can involve creating personalized messages, organizing informational sessions, and leveraging social media platforms to raise awareness about the benefits of joining a union.
Expected Outcome: Increased membership rates and engagement, leading to a stronger and more influential union presence within targeted industries or companies.

2. Name: Member Satisfaction Survey
Description: Conduct a comprehensive member satisfaction survey to gather feedback on the union’s services, communication channels, and overall member experience. This can help identify areas of improvement and address any concerns or issues raised by the members.
Expected Outcome: Improved member satisfaction, increased member retention, and a better understanding of the union’s strengths and weaknesses.

3. Name: Training and Development Program
Description: Implement a training and development program for union organizers to enhance their skills in areas such as negotiation, communication, and conflict resolution. This can involve organizing workshops, bringing in external trainers, or providing online resources to support continuous learning and professional growth.
Expected Outcome: Improved effectiveness of union organizers, increased ability to advocate for members’ rights, and enhanced overall organizational performance.

4. Name: Streamlined Communication Channels
Description: Evaluate and streamline the union’s communication channels to ensure efficient and effective information flow between the union and its members. This can involve utilizing digital platforms, such as mobile apps or online portals, to provide real-time updates, news, and resources to members.
Expected Outcome: Enhanced communication, increased member engagement, and improved accessibility to important union-related information.

5. Name: Collaborative Partnerships
Description: Establish collaborative partnerships with other unions, community organizations, or advocacy groups to leverage collective resources and amplify the union’s impact. This can involve joint campaigns, shared events, or coordinated efforts to address common issues or goals.
Expected Outcome: Increased visibility and influence, expanded network and support base, and strengthened advocacy efforts for workers’ rights.

6. Name: Leadership Development Program
Description: Develop a leadership development program to identify and nurture emerging leaders within the union. This can involve mentorship opportunities, leadership training sessions, and providing platforms for members to take on leadership roles within the union.
Expected Outcome: Cultivation of a strong leadership pipeline, increased member engagement and participation, and a more sustainable and resilient union structure.

7. Name: Data-Driven Decision Making
Description: Implement a data-driven approach to decision making by collecting and analyzing relevant data on membership trends, industry dynamics, and labor market conditions. This can involve utilizing data analytics tools, conducting surveys, and monitoring key performance indicators to inform strategic decisions.
Expected Outcome: Informed decision making, improved resource allocation, and increased effectiveness in addressing members’ needs and concerns.

8. Name: Workplace Organizing Campaign
Description: Launch a targeted workplace organizing campaign to expand union representation in specific companies or industries. This can involve conducting outreach activities, organizing informational sessions, and providing support to workers interested in forming a union.
Expected Outcome: Increased union membership, improved working conditions, and strengthened collective bargaining power for workers within targeted workplaces.

9. Name: Member Benefits Program
Description: Develop and enhance a comprehensive member benefits program to provide additional value to union members. This can involve negotiating discounts with local businesses, offering access to professional development opportunities, or providing financial assistance programs.
Expected Outcome: Increased member satisfaction and engagement, improved member retention, and a stronger sense of community and support within the union.

10. Name: Political Advocacy Campaign
Description: Launch a political advocacy campaign to influence legislation and policies that impact workers’ rights and labor conditions. This can involve mobilizing members for grassroots lobbying, organizing rallies or protests, and engaging with policymakers and elected officials.
Expected Outcome: Increased political influence, improved legislative outcomes, and enhanced protection of workers’ rights within the industry or region

What Next?

The above map and experiments are just a basic outline that you can use to get started on your path towards business improvement. If you’d like custom experiments with the highest ROI, would like to work on multiple workflows in your business (for clients/customers, HR/staff and others) or need someone to help you implement business improvement strategies & software, get in touch to find out whether working with a workflow coach could help fast-track your progress.