Last reviewed

What agents can do now

Explore practical AI agent capabilities before changing a workflow. Each entry explains the task, its maturity and the need for human approval, with a link to the supporting vendor's product or help page. People remain responsible for the result.

We check vendors' announcements weekly and add new capabilities here, newest first. Each one links to its source so you can read the detail yourself.

New to agent view? How Workflow Map uses agents

Added November 2026

Shopping bookings
Maturity: Established
Bookings and purchasing

Book travel and reservations or order supplies, checking with you before any purchase is made.

We recommend a person approves before anything is sent, bought or signed.

Supporting agents

Scheduling
Maturity: Established
Scheduling and calendar upkeep

Book meetings, set reminders and keep a calendar in sync as plans change.

We recommend a person approves before anything is sent, bought or signed.

Supporting agents

Coding
Maturity: Established
Coding, bug fixes and web apps

Reproduce bugs, prepare tested fixes for review, or build and publish a website or web app.

We recommend a person approves before anything is sent, bought or signed.

Supporting agents

Document creation
Maturity: Emerging
Content and social post drafts

Prepare show notes, clips and social post drafts from source material for your approval.

We recommend a person approves before anything is sent, bought or signed.

Supporting agents

Data entry
Maturity: Established
CRM updates and data entry

Log call notes and activity in a CRM or spreadsheet, with you approving records before they are created.

We recommend a person approves before anything is sent, bought or signed.

Supporting agents

Reporting
Maturity: Established
Pulling numbers from dashboards

Open analytics dashboards, extract the figures you need and compile a regular summary.

Human approval is not recommended by this listing. A person still oversees the result.

Supporting agents

Email drafting
Maturity: Established
Draft and send emails

Write emails and follow-ups in your voice, then pause for your approval before anything is sent.

We recommend a person approves before anything is sent, bought or signed.

Supporting agents

Phone calls
Maturity: Established
Answering inbound business calls

A voice agent built on a business's own phone line answers routine calls from the business's knowledge base and transfers the caller to a person when needed, so staff can focus on the conversations that need them.

Human approval is not recommended by this listing. A person still oversees the result.

Email drafting
Maturity: Established
Inbox triage and clean-up

Scan an inbox, sort newsletters and notifications, and present a list for you to review before anything is deleted.

We recommend a person approves before anything is sent, bought or signed.

Supporting agents

Finance admin
Maturity: Emerging
Invoice preparation and processing

Process invoices that arrive by email, or prepare an invoice and send it after your approval.

We recommend a person approves before anything is sent, bought or signed.

Supporting agents

Negotiation
Maturity: Beta
Negotiating bills and prices

Negotiate on your behalf, for example to lower a bill, and bring the outcome back for your decision.

We recommend a person approves before anything is sent, bought or signed.

Supporting agents

Phone calls
Maturity: Established
Outbound reminder and follow-up calls

A voice agent places outbound calls from a business number, individually or as a scheduled campaign within set calling hours, such as appointment reminders or follow-ups. A person approves the call list and script and stays responsible for consent and calling rules.

We recommend a person approves before anything is sent, bought or signed.

Phone calls
Maturity: Beta
Phone calls on your behalf

Call businesses to make appointments where there is no online booking.

We recommend a person approves before anything is sent, bought or signed.

Supporting agents

Recurring routines
Maturity: Emerging
Learning and repeating a routine

Watch you do a task once, save it as a routine, and rerun it on a schedule.

Human approval is not recommended by this listing. A person still oversees the result.

Supporting agents

Document creation
Maturity: Established
Slides, reports and documents

Turn notes or research into a presentation, report or spreadsheet ready for you to review and edit.

Human approval is not recommended by this listing. A person still oversees the result.

Supporting agents

Coordination
Maturity: Emerging
Coordinating handoffs and group plans

Follow up on stalled handoffs and coordinate with other people or agents in group chats.

Human approval is not recommended by this listing. A person still oversees the result.

Supporting agents

Browsing forms
Maturity: Established
Browsing and filling in web forms

Use websites and portals like a person would: navigate, click, type and complete forms, including sites with no integration.

We recommend a person approves before anything is sent, bought or signed.

Supporting agents

Research
Maturity: Established
Web research and comparison

Research competitors, suppliers or prospects across many websites and return a structured table or report.

Human approval is not recommended by this listing. A person still oversees the result.

Supporting agents